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MAYOR HENRY ANNOUNCES PROGRESS BEING MADE IN CITY'S RIVERFRONT DEVELOPMENT EFFORTS

 

April 23, 2015 - Mayor Tom Henry today announced positive progress is being made in the City of Fort Wayne’s riverfront development efforts, including the first grant from the Community Foundation of Greater Fort Wayne.

Mayor Henry was joined by community leaders to provide a status report on the initial steps being taken to enhance the City’s riverfront. At the same time, Jane Gerardot, chairperson of the board of directors of the Community Foundation of Greater Fort Wayne, announced an initial grant of $42,000 for a riparian development master plan.

At the request of Mayor Henry at his State of the City Address, a Riverfront Implementation Committee has been working to coordinate the riverfront plan and is focusing on a series of initiatives to move riverfront development forward.

Highlights of next steps in the riverfront plan:
*Property appraisals
*Environmental studies
*Development of riparian plan for maintenance/riverbank cleanup/implementation
*Perform soil boring work along the riverfront to assess any challenges that may exist
*Planning for special programming to include a variety of activities along the riverfront *Engineering and design contracts for promenade
*Headwaters Junction feasibility study
*Ecology Center feasibility study
*Property acquisition

To make the next steps in the riverfront plan possible, the City Administration will request $6 million in Legacy funding. The City’s funding request will provide a budget for portions of riverfront development work for the next two years and will be introduced to City Council on Tuesday, April 28. Discussion and possible passage of the request will occur at City Council on Tuesday, May 12. 

“I’m encouraged by the continued excitement and momentum we’re experiencing as we come together to make riverfront development a top priority,” said Mayor Henry. “We believe the next steps that have been laid out will position us for future economic growth and an enhanced quality of life for everyone as we collaborate to make our riverfront a lasting legacy for our community.” 

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CITY'S 311 CALL CENTER NAMED AMONG 25 BEST CALL CENTERS IN THE COUNTRY

 

April 21, 2015 - The City of Fort Wayne’s 311 Call Center has been named a top 25 small call center in the United States and Canada for 2015.

This marks the fourth consecutive year that Fort Wayne’s Citizen Services Department’s call center has ranked in the Top 100 Small Call Center category by Benchmark Portal. The award includes private and municipal centers staffed by less than 100 employees.

“I continue to be impressed with the excellent customer service being provided by our call center team,” said Mayor Tom Henry. “The public is using our 311 service and it shows. We have a dedicated staff committed to meeting the needs of our community. We’re honored to be recognized as one of the best departments in the entire country.”

“We are very excited to be ranked among the top 25 small call centers in U.S. and Canada.  The 311 Call Center remains committed to ensuring that each citizen encounter is positive and productive. This award symbolizes our staff’s great dedication to serving our citizens with a spirit of excellence on a daily basis, said Julie Sanchez, director, Citizen Services Department, City of Fort Wayne.”

The City launched its 311 program in 2007 to make government more accessible. Since then, services provided by 311 have continued to expand as Citizen Services currently assists 22 City departments. In 2014, the call center handled nearly 200,000 calls, a record year for the department. 

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BLUE STAR BANNER PROGRAM BEGINS SECOND YEAR

April 17, 2015 - Mayor Tom Henry today announced the City of Fort Wayne’s Blue Star Banner program will continue in 2015.

The Blue Star Banner initiative started in May 2014 and recognizes City of Fort Wayne residents and City government employees who are actively deployed. Last year, more than 30 banners were displayed to honor service members.

Earlier today, crews installed the banners of service members who remain deployed.

Family and friends of deployed military personnel are encouraged to complete an application at www.cityoffortwayne.org/bluestarbanner. Once the applications are reviewed, banners will be made and displayed on light poles along West Jefferson Boulevard from the Time Corners area to Swinney Park. Banners will be displayed through November and then removed during the winter months. 

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