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Monday, 11 December 2006 |
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High Performance Government Executive Overview
City of Fort Wayne, Indiana
Outcome: Government leaders will learn about tools they can use to turn their organization into a high performing government. Leaders will hear firsthand from Fort Wayne city employees about the rewards of implementing Lean Six Sigma in local government.
| 8:00 a.m. |
Welcome to Fort Wayne!
Guests will be greeted by Fort Wayne City staff and a light continental breakfast will be available as we prepare for the day’s activities.
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| 8:30 a.m. |
How to Become a Learning Organization
Learn how training, coaching, and education can make your employees listen, question, and think critically about challenging problems.
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| 9:30 a.m. |
Fort Wayne’s Lean Six Sigma Story
Understand how the City of Fort Wayne decided to use Six Sigma to improve customer service and reduce costs.
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| 10:00 a.m. |
Results 101: Fort Wayne’s Lean Six Sigma Success
Learn about Fort Wayne’s Lean Six Sigma training process and the excellent results it has produced for taxpayers.
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| 11:00 a.m. |
Show Me the Data
Hear about 10 specific projects and their results straight from the project team leaders. Projects will be featured from Community Development, the Police Department, Public Works, and City Utilities.
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| Noon |
Lunch with former Mayor Graham Richard
Ask former Mayor Richard about how to manage for results, the political challenges of implementing Lean Six Sigma, or how to get started in a strategic way.
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| 1:00 p.m. |
Successful Implementation of Lean Six Sigma
Scott Lasater, best known at General Electric as the “guy who taught Six Sigma to Jack Welch”, and now director of the Lean Six Sigma Enterprise Institute in Fort Wayne, will share his observations from training over 5000 Six Sigma leaders worldwide about what makes a successful implementation.
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| 2:15 p.m. |
Fort Wayne Project Case Study
Hear the details of one of Fort Wayne’s most successful Lean Six Sigma projects.
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| 2:45 p.m. |
The Role of the Champion
Learn how to make your Lean Six Sigma initiative more successful by being a strong advocate and project champion.
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| 3:15 p.m. |
Roundtable Question and Answer
Ask a panel of Fort Wayne’s Lean Six Sigma practitioners about getting started, project selection, or managing for results.
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Download as PDF
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Last Updated ( Monday, 12 May 2008 )
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