Six Sigma has decreased costs, improved customer service and increased productivity throughout city government. Projects have resulted in over $10 million of savings or cost avoidance. Some specific project accomplishments include:

Six Sigma 

1. Reducing the cost per foot of water main replacements.
2. Increased waste activated sludge processing.
3. Reducing call wait time for City Utilities customers.
4. Reducing transportation project change orders.
5. Reducing the cycle time for personal data records.
6. Increasing catch basin and inlet cleaning.
7. Increasing average chlorine dioxide generator efficiencies.
8. Decreasing the variability of slakers at water plant.
9. Reducing the number of right of way cut permit inspections.
10. Reducing the number of missed trash pickups.
11. Improving Pothole Response Time
12. Reducing the cycle time of cut restorations.
13. Reducing sprain and strain injuries at waste water and water plants.
14. Improving utility site plan routing approval process.
15. Increasing recycling participation on inner city collection routes.
16. Reducing contractor weekly payroll logging time.
17. Utilizing excess methane gas at waste water plant.
18. Increasing electrical preventative maintenance at water plant.
19. Reducing redundancy in the right of way permit process.
    
20. Reducing the Turnaround Time in the Site Plan Routing Review Process.
21. Reducing Water Main Design Costs.
    

Lean Six Sigma 

1. Barrett Monthly Reporting Process Overview
2. Wage Review Project Overview
3. Encroachment License Routing Project Overview
4. Work Orders Process Overview
5. Collection and Litigation Project Overview
6. Credit and Collection Project Overview
7. Credit Off Recheck Work Order Project Overview
8. Work Order Desk Mail Merge
9. IS/TO Read Only Work Order Processes Overview
10. Site Plan Routing Review - Project Overview
11. Land Acquisition ROW Engineering Process Overview
12. Land Acquisition ROW Services Process Overview
13. Requisition Process for Construction Contracts Overview
14. Backflow Prevention Overview
15. Water Meter Work Order Process Project Overview
16. Operator Utilization Overview
17. OEE-TPM Process - Project Overview
18. Make Tapes Process Project Overview
19. Civil Accounting CIP Tracking - Project Overview
20. Hiring Process - Project Overview
21. Tort Claim Process Project Overview