Frequently Asked Questions

12. WHY DO I HAVE TO FIX THE PIPES AND/OR LEAKS IN MY YARD? ISN'T THAT THE UTILITIES' RESPONSIBILITY?

Answer

We are responsible for the main line all the way to the curb stop. The customer is responsible from the curb stop to the residence and all problems that stem from there. We do service the water meter that is located at the residence.

Main Menu

200 East Berry Street ,Room 130
Fort Wayne IN 46802
260-427-1234

Office Hours:

7:30 a.m.- 5:30 p.m. M-F

Phone Hours

7:30 a.m.- 5:00 p.m. M-F

Payments by Phone

ChoicePay 1-877-306-9265
ChoicePay 260-427-1234