This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Fort Wayne. The City of Fort Wayne's personnel policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, e-mail or phone conversation, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Heather K. Van Wagner
ADA Coordinator and Director of Risk
Management
Citizens Square
200 East Berry Street, Suite 470
Fort Wayne, IN 46802
Phone: 260-427-1176
This email address is being protected from spambots. You need JavaScript enabled to view it.
Heather Van Wagner or the appropriate departmental designee will, in a timely manner, respond in writing, and where appropriate, in a format accessible to the complainant, such as large print or audio tape. The response will explain the position of the City of Fort Wayne and offer options for substantive resolution of the complaint.
If the response by Heather Van Wagner or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to Malak Heiny, City Attorney or her designee.
Within 15 calendar days after the meeting, Malak Heiny, City Attorney or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by Heather Van Wagner or her designee, appeals to the City Attorney or her designee, and responses from these two offices will be retained by the City of Fort Wayne Risk Management Department.
