City of Fort Wayne

Golf Course Pro Manager

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Manages and supervises all aspects of golf course operations. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities
Job Code: 2018235
Posted On: Wednesday, 12th December 2018
Category: Regular Full Time
Department: Parks and Recreation
Shift: 8:00 a.m. - 5:00 p.m., flexible with some weekend, morning, evening, or holiday hours
Location: Fort Wayne, IN
200 E. Berry Street
Pay Rate: $65,712.89 - $72,000.00 annually

Job Description:

SUMMARY

Manages and supervises all aspects of golf course operations. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with the City safety rules and operating regulations, policies and procedures as well as federal, state, and local regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City incumbents, and outside agencies with patience, tact, respect, and professionalism and the following. Other duties may be assigned.

  • Supervises and works closely with Golf Superintendent;
  • Supervises all Golf Shop staff;
  • Supervises and manages daily reports including money deposits;
  • Selects, coordinates, and procures supplies, equipment and services required for proper golf course operations;
  • Prepares all monthly reports and records; Prepares reports as needed including but not limited to financial, sales, attendance, etc.;
  • Teaches and promotes the facilities and games of golf at facility and in community;
  • Schedules all events at facilities;
  • Oversees food and beverage concession and Pro Shop operations;
  • Meets with supervisor, Golf Superintendent, and Assistant Pro/Managers on regular basis;
  • Works with the marketing department to design and implement marketing materials, advertising items, and sales initiatives;
  • Promotes golf related programs and activities during the off-season to attract additional outings, leagues, and individual play for the upcoming season, i.e; speaking to groups, neighborhood associations, outing organizers, etc.;
  • Demonstrates proficiency in departmental POS/registration software;
  • Troubleshoots and trains others on department POS/registration software;
  • Works closely with Golf Superintendent to evaluate condition of golf facilities and equipment, ensures necessary maintenance operations are performed as needed, and plans long term replacement/investment decisions;
  • Assists in the annual planning process for golf operations and makes recommendations for improvement;
  • Reviews fee structures and promotions to remain competitive with area courses;
  • Assists with Lifetime Sports Academy and Junior Golf Tour;
  • Works with other Parks & Recreation staff and other City Employees as needed.

PERFORMANCE EXPECTATIONS

The incumbent is responsible to manage their performance in accordance with this job description and the performance expectations provided to them by management. If at any time the incumbent is unsure of their role or specific responsibilities, it is the incumbent’s responsibility to refer to their job description and ask for clarification from their supervisor. Management will work with the incumbent, as needed, to ensure performance expectations are clearly communicated and performance goals are achieved.

SUPERVISORY RESPONSIBILITIES

Manages two subordinate supervisors who supervise a total of 12-25 employees in the Golf Greens. Is responsible for the overall direction, coordination, and evaluation of this unit. Also directly supervises 20-30 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree (B.A.) from a four-year college or university; or at least four years related experience and/or training;
  • Proficient in Microsoft Office Software Applications.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid Indiana Driver's License if City vehicle is used;
  • PGA Member or Apprentice PGA Member preferred

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and distance vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme heat. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Apply Online

All applications for currently posted positions will be submitted on line at www.cityoffortwayne.org. Applicants must be 18 years of age or older. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

(Those individuals who accept employment with the City and live outside one of the six contiguous Indiana counties that border Allen County (DeKalb, Whitley, Noble, Huntington, Wells, and Adams) will have six (6) months from their start date to become residents of either Allen County or one of the six counties listed above. Policy and Procedure Number 204 Page: 1 of 1).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regards to age, race, color, religion, sex, disability, veteran's status, national origin, or sexual orientation. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

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