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|Working under the direction of the City Utilities Chief Information Officer, the incumbent will perform work affecting multiple departments. The incumbent will have Information Technology training and background for development investigations|
|Posted On:||Wednesday, 19th June 2019|
|Shift:||8:00 am to 5:00 pm, may vary depending on need.|
Fort Wayne, IN
200 E. Berry Street
|Pay Rate:||$14.00 per hour|
ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City incumbents, and outside agencies with patience, tact, respect, and professionalism and the following. Other duties may be assigned.
Information Technical Analyst
Completes other duties as assigned.
The incumbent is responsible to manage their performance in accordance with this job description and the performance expectations provided to them by management. If at any time the incumbent is unsure of their role or specific responsibilities, it is the incumbent’s responsibility to refer to their job description and ask for clarification from their supervisor. Management will work with the incumbent, as needed, to ensure performance expectations are clearly communicated and performance goals are achieved.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
OTHER KNOWLEDGE, SKILLS and/or ABILITIES
Incumbent is responsible for accurately communicating routine information and providing assistance to other staff when necessary. Incumbent has constant daily contact with persons internally and externally for the purpose of giving and receiving information. As the first contact point with the department incumbent must always demonstrate empathy, patience and consistency when dealing with the public. You will be expected to communicate clearly and precisely in English. Multi-lingual skills are a plus but will not be required for this possible.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
The incumbent’s work consists of moderately complex self-directed work relevant to an assigned task along with standardized tasks, The incumbent has the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form plus has the ability to create such instructions. The incumbent must have the ability to deal with problems involving several concrete variables in standardized situations. Incumbent's work may include simple, repetitive tasks which require understanding and ability to make practical application of procedures directly relevant to the assigned tasks. Incumbent is responsible for following standard departmental procedures and regulations when performing the duties required.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Indiana Driver’s License if a City vehicle is used;
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Incumbent works in a regular/normal office environment, normally seated, standing or walking at will while performing routine and repetitive work. In training, stress may occur when dealing with difficult or unreasonable customers, and during periods of high volume in the Customer Support department.
All applications for currently posted positions will be submitted on line at www.cityoffortwayne.org. Applicants must be 18 years of age or older. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.
(Those individuals who accept employment with the City and live outside one of the six contiguous Indiana counties that border Allen County (DeKalb, Whitley, Noble, Huntington, Wells, and Adams) will have six (6) months from their start date to become residents of either Allen County or one of the six counties listed above. Policy and Procedure Number 204 Page: 1 of 1).
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regards to age, race, color, religion, sex, disability, veteran's status, national origin, or sexual orientation. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.