Aqua Indiana north transition to be complete this week

Fort Wayne City Utilities will begin providing City water to the final 4,000 customers in the northern system previously owned by Aqua Indiana on Thursday. This includes the neighborhoods of Pine Valley, Autumn Ridge, West Autumn, Chapel Creek, Perry Lakes, Falcon Creek, Cottonwood, Eagle River, Corbin Place, River Bend Bluffs, the Oaks, Oak Point, and Oak Grove. The Leo Crossing commercial area is also part of the final transition phase.  

The City plans to begin converting Phase 6 '€“ Pine Valley and Lake River Areas during the morning on Thursday. The conversion of this phase will continue through the afternoon until completed. No water service outages are expected as the transition takes place. Water main flushing from fire hydrants in the area will be taking place at this same time to help clear the lines.  

Once the transition is made, residents and businesses in the area could experience discolored water as a result of changes in the direction of water flow within the water main system. Customers may also experience air in the lines and/or a temporary drop in water pressure. Once the new connection is made, City Utilities will be flushing the water lines by allowing fire hydrants to release water. This will help to remove any deposits that may still exist in the water mains.

After the City has flushed the water main systems in these areas, the City recommends that customers consider flushing their own internal water piping by letting the water run for several minutes, flushing toilets several times and allowing appliances that use water to cycle several times. Discolored water may reappear and if it does, these flushing actions may need to be repeated. For persistent problems, customers should call Fort Wayne City Utilities at 427-1234.

The transition of all Aqua Indiana north customers to City water will be completed on schedule. City Utility rates went into effect for customers in the Aqua north area when the City acquired the northern assets on February 12.