April 21, 2017 - As many of you are aware there was a power outage/surge at the American Electric Power/I&M substation near Lawton Park. Immediately after the outage the Three Rivers Water Filtration Plant generators kicked-in, as they are designed to do, and the plant was operating at full capacity within a matter of minutes. By mid-day we had analyzed data throughout the distribution system and discovered that there was a 60 second loss of pressure in some parts of the community. As a result of pressure loss we contacted the Indiana Department of Environmental Management and together we have decided to issue a precautionary boil water advisory for a portion of the community.
The boil advisory is in effect until further notice for a portion of the City bounded by Washington Center Road in the north, a portion of Maplecrest and Meyer Road in the east, the Hillagas Road and St. Marys River in the west and Tillman Road in the south. Any water to be used for cooking or drinking should be brought to a rolling boil for five minutes then cooled before it is used for consumption. See map.
During the boil water advisory, City Utilities water customers should use bottled water or boil any water to be used for drinking, food preparation, making ice and brushing teeth. Water from the tap should be brought to a rolling boil and boiled for five minutes. Then it can be cooled and used for consumption. The water is safe to use for bathing and other uses that do not involve consumption.
City Utilities has notified its major customers including hospitals, schools and food manufacturers about the boil advisory. City Utilities customers are asked to share information about the boil water advisory with friends, neighbors and other customers of City Utilities who may not receive information from the media or other sources.
City Utilities is collecting samples of water throughout the network to make sure the system is clear. We will work with media and social media sources to inform residents with advisory updates and to let customers know when the advisory is lifted.
The 311 call center will have extended hours until 7:30 p.m. tonight.