May 1, 2020 – As we continue to provide vital residential services while protecting public health during the COVID- 19 pandemic, we are extending the policy to collect solid waste from only the garbage and recycling carts issued by the City until further notice. During the continued 'cart only' period, residents should not place any additional bags, boxes, or personal containers out for collection.
Any trash or debris that is not picked up as part of regular solid waste services is in violation of City ordinance and could be subject to an order to abate (clean up) issued by Neighborhood Code Compliance. Once an order is issued, property owners have ten days to remove the trash; after that time a contractor will collect the trash and debris and the property owner will be billed for the service.
While the 'cart only' rule remains, there are changes to the policy that will help residents with bulk items and biodegradable leaf bags.
Bulk Collection Restarts
Beginning Monday, May 11, residents will be permitted to place one bulk item per week at the curb or alley on their collection day. The bulk collection occurs within a few days of the resident's scheduled collection day, and there is no need to call in the item. Bulk items are things such as furniture, microwaves and stoves. The bulk collection does not include items such as toilets, remodeling debris, non-Freon appliances like refrigerators and freezers, or electronics such as computers or televisions. Again, bulk items are limited to one item per household each week.
Also beginning Monday, May 11, the Street Department will begin a two-week collection of biodegradable paper leaf/lawn/garden bags at the curb. This process requires residents to call 311 to report that they have placed the bags at the curb. The bag collection occurs within two business days. Again, this is for biodegradable paper bag collection only placed at the curb and not in alleys. The two week period will run through Friday, May 22.