City Utilities values the many customers, businesses and professional partners that help make projects and programs successful. Working together, we can insure that Fort Wayne is a thriving, growing, and fun place to live and do business, now and into the future. 

Fort Wayne City Utilities is committed to providing our customers and the residents of the region with information about a variety of topics. Staff member from City Utilities are available to speak to groups about these topics. Here is a list of available Speakers and Topics. The City also provides pre-written articles that are available for use in neighborhood or company newsletters or other publications.

City Utilities uses messages placed on the back of utility bills to share updates about programs, announcements and other important information with customers. Typically there are four messages each month. Read the monthly bill back messages below:

What is GIS?

A Geographic Information System (GIS) is an organized collection of computer hardware, software, geographic data, and personnel designed to efficiently capture, store, update, manipulate, analyze, and display all forms of geographically referenced information and create maps. GIS is used by hundreds of thousands of people worldwide in government, education, and business. City Utilities maintains an Interactive Map to help locate resources, analyze scenarios and/or plan for projects."

All three of Fort Wayne's Utilities -- Water, Sewer, and Stormwater -- are governed by a set of General Utility Rules and Regulations that have been adopted by the Board of Public Works or Stormwater Management Board. Each Utility may also be affected by resolutions or policies adopted by its governing board.

Water Maintenance Service is responsible for maintenance of the drinking water distribution system. The water distribution system consists of water main pipes leaving the filtration plant. This includes over 890 miles of water main, 6,000 valves, 8,000 fire hydrants, the services from the main to the curb, and the service valves that control individual properties. Anything beyond this service valve, usually located in the right of way or close to the property line (with the exception of the water meter itself and its connection) is the responsibility of the owner.
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