On August 3, 2015, the Development Standards/Criteria Manual will be replaced by the City Utilities Design Standards Manual.

Questions about applying the new Design Standards to development projects should be directed to the City Utilities Development Services Department at (260) 427-5064.


What is GIS?

A Geographic Information System (GIS) is an organized collection of computer hardware, software, geographic data, and personnel designed to efficiently capture, store, update, manipulate, analyze, and display all forms of geographically referenced information and create maps. GIS is used by hundreds of thousands of people worldwide in government, education, and business. City Utilities maintains an Interactive Map to help locate resources, analyze scenarios and/or plan for projects."

City Utilities GIS

The mission of City Utilities GIS Department is to provide valuable products and services in the form of maps, reports, analytical data, and advice in support of utility administration, engineering, maintenance, and customer service; and to provide administrative, technical, and troubleshooting services to other GIS users; and when requested to other City departments and to the public.

The  GIS staff members constitute the nucleus of the GIS network, managing and administering utility data, software, and utility map printing. You can make use of street and utility data for both mapping and report writing. For example, you can map water main break locations, street light locations, water mains and street segment maps. Additionally, you can perform routine and specialized maps, reports, and analytical projects for City Utilities departments.

Benefits of GIS

The City of Fort Wayne benefits from the data management and mapping technology when planning and coordinating utility and infrastructure improvement projects and repairs. City Utilities provides maps and reports that help improve its productivity and efficiency when maintaining utility infrastructure. Additionally, the products and services aid the City's decision and policy-making processes that seek to improve the livelihood of the citizens of Fort Wayne.

For more Information regarding City Utilities GIS, contact
Ben Groeneweg, Senior Program Manager
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 Additional GIS Links:

Customer Relations Center

The City Utilities Customer Relations Center provides many services, including water and sewer connection/disconnection, bill paymentrates, and utility account information.

Are you concerned about an unexpectedly high bill from City Utilities?  Receiving a high bill if you have not used more water than usual could mean you have a plumbing leak or that there is a problem with your water meter.  City Utilities provides a checklist to help you determine why you may have a high bill.

Homeowner Resources

Tips & Tricks

Fort Wayne Utilities has many resources available to help you troubleshoot your water problems. Whether it's a sewer back-up, flood waters in your home, low water pressure, or rusty water, you can find tips and tricks to help you prevent or manage these issues. 

Development Standards

Fort Wayne's Design Standards Manual is intended to assist property owners, developer, and private engineering firms in designing projects that will include public utility facilities. The Design Standards Manual in this document reflect the criteria that will be used by Fort Wayne's Development Services Department in reviewing plans for new development and the redevelopment of sites.

Geographic Information System (GIS)
A GIS is an organized collection of geographic data designed to create useful maps or simply display geographically referenced information such as property parcels, utilities, etc. The City maintains a City GIS Interactive Map to help customers understand various resources and/or plan for their projects.

Ways You Can Help
You can find many more homeowner resources on the Ways You Can Help page, including simple actions around your home that will help keep water cleaner as well as brochures and articles you can share with others.

Business Resources

Fort Wayne Utilities has many resources available designed specifically for businesses. Everyone knows that businesses play an important role in the local economy and quality of life, but they also play an important role in water pollution prevention. Learn more on the Resources for Businesses page

Your Sewer & Stormwater

Do you want to connect to the City's sanitary sewer system? Or maybe you are curious about combined sewer overflows, or want to learn more about the Septic Elimination Program? More information on these topics and other sewer-related issues is available on the Sewers page

Did you know that Fort Wayne Utilities is responsible for managing both stormwater quality and quantity and has been mandated by federal and state regulators to reduce the amount of pollution reaching the rivers? Stormwater is exactly what it sounds like. When it rains, or when snow melts, water that is not soaked into the ground may run off lawns or pavement and go directly into a storm drain, and then straight into a nearby river or creek. Learn more about stormwater and how to improve water quality in the rivers.

Your Drinking Water

Every resident wants a safe, great tasting drinking water and expects it to be there every time they turn on the tap. City Utilities' goal is to meet your expectations about water quality and reliability every day while providing good value. More information about drinking water quality, distribution, and City facilities is available on the Drinking Water page.

Fort Wayne City Utilities is committed to providing citizens with information about a variety of water and utility-related topics.

Speakers' Bureau

Staff members from City Utilities are available to speak to groups about a variety of utility related topics. Here is a list of available Speakers and Topics.  Please contact City Utilities at (260) 427-2683 or contact Fort Wayne's Citizen Services call center by dialing 311 to request a speaker for your meeting or other event.

Articles You Can Use

City Utilities has developed a series of pre-written articles on topics of interest to neighborhood residents that you may download for use on a neighborhood website, in a neighborhood newsletter or in other neighborhood publications. We only ask that you give credit to Fort Wayne City Utilities as the source of the information contained in the article. If you have questions or need more information about any of the topics shown below please contact City Utilities at (260) 427-2683.

docxGo Paperless with City Utilities

docxTaming Invasive Species and Knowing Which Plants to Avoid

docxComposting in Your Own Backyard

docxWhat to Expect During Construction in Your Neighborhood

docxPreparing for Heavy Precipitation

docProtect Yourself From Sewer Backups

pdfPublic Fire Protection Moves to Water Utility Bill

pdfThe Word on Wipes:  Rethinking What We Flush

pdfPreparing Your Plumbing for Winter

pdfBe a Storm Drain Steward

docWhat is Sediment Pollution?

docCold Weather Tips From Fort Wayne City Utilities

docPreventing Mercury Pollution

docPolite Pet Ownership is Picking Up

docOnly Rain in the Storm Drain

docWhere Does My Drinking Water Come From?

docCease the Grease

docCar Care for Pollution Prevention

docWater leak detection

docGreen Landscaping

docWhat is a CSO?

docPreventing CSOs

News You Can Use

Springtime in Indiana can bring heavy rains. You can be prepared, Read more...

Need information about how you may be able to replace your failing septic system with a public sewer line? Information about City Utilities' Septic Elimination Program (SEP) is now available. Learn more...

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