City Utilities continuously strives to improve operations, increase sustainability, and take a business-minded approach to providing clean water and reliable drinking water and stormwater and sanitary sewer service to the community at affordable prices.
Services to customers are provided at the Customer Relations Center and through an on-line payment portal.
Fort Wayne's Water Utility is responsible for operating, maintaining and improving an extensive system of pipes, hydrants, and treatment processes all aimed at providing safe and reliable drinking water to and from buildings and homes, while also insuring that water is available during emergency situations like fires or droughts. Read more about the Drinking Water program and Fort Wayne's valuable water assets.
Fort Wayne's Sewer Utility is responsible for operating, maintaining and improving an extensive system of pipes, lift stations and treatment processes all aimed at providing safe and reliable removal of sanitary waste from buildings and homes. Read more about the Sewers program and the many investments that the City is making to reduce sewage pollution to local rivers.
Fort Wayne's Stormwater Utility is responsible for operating, maintaining and improving an extensive system of open waterways and enclosed storm sewer lines. This system exists to collect the rainwater that runs off yards, roofs, streets and parking lots and carry it away from neighborhoods to nearby rivers, thus insuring that streets and parking areas do not flood. Read more about the Stormwater program and ways you can help keep our water clean.
Preventing potentially contaminated water from being siphoned back into City Utilities' drinking water distribution system is essential for the protection of public health and welfare. Read more about what you can do to help.
Septic System Elimination
City Utilities is working to eliminate failing septic systems in the city by making connections to public sanitary sewer systems available for these properties. Read more about why and how to get connected to city sewers.