Mayor Tom Henry and Julie Sanchez, Director of Citizen Services, along with the members of the City’s Citizen Services team, will host a Customer Appreciation Day for the public on Monday, Dec. 16 from 2-4 p.m. to thank them for their continual support of the 311 Call Center. Earlier this year, the 311 Call Center was the recipient of two national awards for their outstanding service to the citizens of Fort Wayne. The public is invited to learn more about the call center and enjoy free refreshments.