The better accommodate our customers who manage their City Utilities accounts online, and to provide a payment website that is compatible with mobile devices such as phones and tablets, City Utilities has upgraded our online payment portal effective February 21, 2017!
To access the new payment website click "Pay My Bill" to your right on this screen.
If you were a registered user of the City Utilities payment website in the past you will need to re-register using your customer and account number when you use the new site for the first time. 
Click here for step by step instructions...
EBilling customers -- if you have used City Utilities' paperless eBilling service in the past, you will need to re-enroll in eBilling through the new payment website. Here's how...
AutoPay customers -- if you have been using AutoPay to have your City Utilities bill paid directly from your checking or savings account (or with your credit or debit card) you do not need to re-enroll in the AutoPay service. It will continue without interruption.
If you have questions or need assistance with the new payment website , please call City Utilities' Customer Relations at (260) 427-1234, email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or use the Live CHAT function above.